Complete Web Monitoring at Enterprise 2.0
Just finished a one-hour dash through web monitoring from a community manager’s point of view. The slides are available as a PDF; while this deck deals somewhat with the business of monitoring communities, it also looks at how to tie those communities back to business outcomes in analytics and how to take a more holistic approach.
Plus, it has my new favorite image of a community gardener in it. It’ll get me yelled at. Here’s the deck.
We’ll have more stuff like this over at www.watchingwebsites.com.

@acroll












2 Comments, Comment or Ping
Connie Bensen
Hey Alistair,
)
It was great meeting you at Ent 2.0 & I really enjoyed your presentation! (And no yelling from the peanut gallery!
Here’s
my response to your presentation.I look forward to your book! And thanks for challenging this emerging role!
Connie
Chief Community Officer, Techrigy
@cbensen
Jun 26th, 2009
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